After purchase we will notify you of the expected delivery date and do our best to deliver your goods to you by this time. However, due to a number of possible unforeseen circumstances e.g. poor weather conditions, these dates can’t be guaranteed.
Same day dispatch is offered provided that your order is placed before 3pm Mon-Fri – any order placed after that time (excluding next day delivery) will be processed on the next working day. Please note that we do not process orders on weekends or public holidays so if you order on Friday after 3pm your order will be processed on the following Monday.
For international orders you may be required to pay additional domestic sales taxes on receipt of delivery – customs and duty costs are not included in the delivery fee. These charges vary from country to country so if you wish for more information, please check with your local customs office.
If you wish to return an international order, we are unable to offer a refund for customs and duty charges.