We hope that you will be delighted with the products that you purchase from us but if for any reason your items aren’t to your satisfaction we do offer a returns policy. If you wish to return your item(s) then please send them to the following address within 14 days of receiving them. Please note that we don’t cover the cost of return delivery.
Elm Street Business Park
If for any reason you believe that the item was faulty or there was an error on our end, please get in touch and send an email to email@example.com with images of the item received.
Depending on which postal service you use, it can take up to 7 days for us to receive your return. However, upon receiving the item we will inspect and process the goods within 24 hours to make sure you can get the item you want as soon as possible. Please note that it can take 2-3 days for the money to return to your account after processing.
We don’t currently offer exchanges, although you can return the item and we will offer a refund so you can buy the required size/item.
Terms and Conditions
- In all cases, the item(s) returned must be in their original condition including tags and packaging. All goods will be inspected on return.
- The item(s) must sent for return within 14 days of receiving them.
- We hold no responsibility for the goods until they reach our warehouse. Please make sure you package the goods securely to avoid any damage to the items or boxes and keep proof of postage.